Shipping policy

Shipping Policy:

All orders are shipped with a tracking number. If your package shows that it has been delivered, but you have not received it and/or it was lost in the mail, please contact USPS or UPS customer service or your local post office. Unfortunately, we do not have direct access to any further information that what is listed on the tracking page. (Also note, sometimes packages are scanned too early when being loaded onto delivery vehicles and often don't get delivered for anther 1-3 business days).

Please note* Should your order show up mishandled due to USPS, please file a claim with USPS here: https://usps.force.com/emailus/s/  

Please keep in mind that all products have been inspected prior to being packed and sent to you. Once it is in the shipping entities hands, we are no longer responsible for any damages that may occur in the shipping process.

Please note that once an order is marked as DELIVERED by USPS, any problems with shipping must then be addressed with USPS. Claims for missing/mis-delivered packages can be made here: https://usps.force.com/emailus/s/ 

Please double check your address BEFORE checking out. Buyer will be responsible for shipping costs for any return to sender packages that must then be sent back out to the buyer due to address error. Should the buyer not agree to pay the re-shipping fee when offered, order will be refunded minus the shipping that was already paid as package had been shipped and returned.

To help avoid errors, make an account at the top right-hand corner where addresses can be stored for quicker check out. This also offers a way to check on your order status. 

Shipping and Processing: 

We are currently shipping within the United States and Internationally. If you are international from the United States, expect shipping to cost more.

We ship Monday - Friday with the exception of Federal Holidays. 

All orders are processed within 3-5 business days.

All customers will receive an email notification with a tracking number once your order has shipped. 

Lost Packages:

All orders are shipped with a tracking number. If your package shows that it has been delivered but you have not received it and/or it was lost in the mail, please contact us at amberplansherday@gmail.com so we can help you track your package. 

We are not responsible for lost, mis-delivered, stolen packages or addresses that were entered incorrectly at check out by the customer.